GAIL’s Delivery Privacy Notice
This privacy notice tells you about the information we collect from you when you use our website, sign up or place an order for delivery or collection from GAIL’s Delivery at gailsbread.co.uk/order. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the
Who are we?
Our company name is GAIL’s Limited, with a registered address of Unit 12, Garrick Road Industrial Estate, Irving Way, Hendon, NW9 6AQ.
You can contact our Delivery team at firstname.lastname@example.org or by phone on 0207 625 0060. You can also contact us by post: Delivery Team, GAIL’s Bakery, 4-6 Seymour Place, London, W1H 7NA.
If you have concerns about how your data is used, please email GAIL’s’ Data Protection Officer at email@example.com.
What personal data do we collect?
When browsing our website, we store the following personal information about you;
Your IP address and cookie data
When you sign up to our website, we collect the following personal information about you;
Name, email address, alternative email address, company name, full billing address, full delivery address, phone number, mobile phone number.
We ask you if you are a business or personal customer for analysis purposes and for our obligations under the PECR (Privacy and Electronic Communications Regulation).
The lawful basis of processing your data
Cookie data is processed using legitimate interests, as this information is required for the operation of our website (sign-in, cart) and anonymous tracking.
We store your IP address for 3 months for the prevention and protection of website attacks.
The information we collect when you place an order is for the performance of a sales contract.
We ask you if you want to sign up
We will continue to email our existing delivery subscribers under legitimate interests to inform you about our delivery and B2B catering options. You can unsubscribe at any time.
Why do we collect this information?
We collect your IP address for the protection against attacks on our website.
We store cookie data to ensure that you stay signed in when browsing our site and
We collect your name and address information for the purposes of fulfilling your order. We may also use this information for credit checks if you are a business applying for a credit account.
What do we do with your information?
Your data is stored on a server based in the UK.
We share your information with our carefully selected delivery partners in order to fulfil your order. We only share information limited to the
Your data is accessible by our Delivery team to ensure an efficient service.
Your data is backed up on a regular basis by an approved supplier whose servers are based in the UK.
If you sign up
When paying by credit or debit card, your details are collected directly by our payment services provider, SagePay part of the Sage group. They collect your name, phone number, email address, billing address, delivery address and payment information. Their privacy notice can be viewed here: http://www.sage.com/company/privacy-notice-and-cookies
If you have a credit account with us, your order information will be saved on our system and submitted to the GAIL’s finance department who will process your statements of account.
How long do we keep your information for?
We keep your IP address for 3 months after you visit our website.
By law, we need to keep copies of invoices for tax purposes for 7 years.
We will keep your account information for 7 years after your last login. After this time, your personal information is permanently deleted.
Our delivery partners retain your delivery information for 6 months after the date of delivery.
Your rights over your information
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. You can view this information and correct it by clicking on the “My Account” section of our website.
If you signed up
You have the right to see a copy of the data we hold about you and you may ask us to delete any data that is not required to be retained by law.
To submit a request by email, post or telephone, please contact the Data Protection Officer on the details below:
Tel: 0207 625 0060
Data Protection Officer
4-6 Seymour Place
Your right to complain
If you have concerns about how we process your data, your initial contact should be with our Data Protection Officer (details above). If you are not satisfied with the result of your complaint, you can contact the Information Commissioner’s Office via their website at www.ico.org/concerns or write to them at:
Information Commissioner’s Office