We prepare all of our food by hand, in our kitchens. Please be aware that all food may contain traces of allergens.
We do our best to ensure that our seasonal menu is prepared for you exactly as ordered, but sometimes we may need to offer a substitution. We will do our best to let you know with a phone call or a note in your order.
When selecting delivery time slots, please allow plenty of time for your order as we are at the mercy of traffic which can be unpredictable.
If you have any questions relating to these terms and conditions please contact [email protected] before you place an order.
We understand that you may need to cancel your order and we are happy to do so with no charge by 11am two days before your delivery date.
We use fresh ingredients that will be ordered specifically to prepare your food. For this reason, and to prevent waste, we are not able to refund orders cancelled after this time or next-day orders.
To cancel your order:
- Log in to your customer account
- Go to ‘My Orders’
- Select ‘cancel order’ and confirm ‘Yes, Cancel Order’